We want you to be satisfied!
All Return requests must be made within 14 days from the date of delivery. In order to Exchange an item, you still need to place a Return request. Please contact us to our email firstname.lastname@example.org . There is no need to make a telephone call. Our online system will ask you the reason for returning and will also give you the correct warehouse address where the product should be sent.
In order to Exchange, place a new order for the correct item/size using the same email address as you did on the order being returned. Our system will recognize that you are exchanging and it will issue the refund accordingly.
*** Credit card refunds cannot be issued after 120 days from the original transaction date.
If you paid using Paypal, this limit is 60 days from the original transaction date.
If we have to issue refunds beyond this period, it will only be issued in form of a Store Credit.